Service Guarantee

 

Employees at Top Rung Painting take pride in their workmanship and customer relations. That's why we guarantee all our painting projects. Our guarantee is subject to the limitations set forth below, for a period of 2 years from the date of completion. Our paint products carry their own guarantee, The contractor will repair peeling, blistering or chipping paint resulting from defective workmanship.

 

For this guarantee to be valid, you must:

  • Have paid the full contract price.

  • Retain a copy of the original invoice.

  • Pay for all materials used to perform the repairs.

  • Make the property accessible to the contractor, or his employees, to perform the repairs

 

This limited guarantee does not cover:

  • Any work where the contractor did not supply the paint or other materials.

  • Any work which was not performed by the contractor.

  • Varnished surfaces.

  • Surfaces made of, or containing, galvanized metal.

  • The cost of paint required to perform the repairs.

  • Repairs to horizontal surfaces or any surface that, by virtue of its design permits moisture to collect. Surfaces include, but are not limited to: decks, railings, stairs, porches, roofs, and wood gutters.

  • Exact paint match as environmental conditions will affect the color and finish of all paints over time.

  • Any repairs which are necessitated as a result of a defect in the paint regardless of whether the paint was supplied by the contractor or the customer.

  • Bleeding caused by knots, rust or cedar.

  • Cracks in drywall, plaster or wood.

  • Peeling, blistering or chipping where they are caused by:

    • mill-glazing from smooth cedar

    • ordinary wear and tear.

    • abnormal use or misuse

    • peeling of layers of paint existing prior to the work performed by the contractor.

    • structural defects.

    • settling or movement.

    • moisture content of the substrate.

    • abrasion, mechanical damage, abrasive cleaning, abuse, or damage resulting from use of chemicals or cleaning agents or exposure to harmful solids, liquids or gases.

    • damage or defects caused in whole or in part by reason of fire, explosion, flood, acts of God, extreme weather conditions, misuse, alterations, abuse, vandalism, negligence, or any other similar causes beyond the control of the Contractor

  • Repairs under this limited guarantee will be performed only on the specific areas where peeling, blistering or chipping has occurred and only to the level of surface preparation described in the preparation section of this Contract

 

THIS LIMITED GUARANTEE IS THE ONLY EXPRESSED GUARANTEE MADE BY THE CONTRACTOR AND IS IN LIEU OF ALL OTHER GUARANTEES, EXPRESSED OR IMPLIED. THIS GUARANTEE COVERS ONLY THOSE SERVICES PROVIDED BY THE CONTRACTOR TO THE ORIGINAL PURCHASER NAMED ON THE FRONT OF THE INVOICE. THIS WARRANTY WILL BE VOIDED IF PAYMENT WAS NOT RECEIVED WITHIN 7 DAY OF PROJECT COMPLETION. IN NO EVENT SHALL THE CONTRACTOR BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR DAMAGES IN EXCESS OF THE ORIGINAL CONTRACT PRICE. THIS WARRANTY MAY NOT BE ALTERED OR EXTENDED OR TRANSFERED FOR ANY PURPOSE UNLESS DONE SO IN WRITING IN A DOCUMENT EXECUTED BY ALL PARTIES TO THIS CONTRACT.

Contact Us

Admin@TopRungPainting.ca

Thunder Bay & Surrounding Areas: 807-631-3579  Nanaimo & Surrounding Areas: 250-980-3380

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Thunder Bay, Murillo, Kakabeka Interior & Exterior Residential & Commercial Painting Specialists Nanaimo, Parksville, Ladysmith